Personal information

Collection of Personal Information: We may collect personal information from you when you make a booking with us, complete a contact form on our website, or communicate with us via email or telephone. This information may include your name, address, contact details, and payment information.

Use of Personal Information: We may use your personal information to process your booking, communicate with you regarding your stay, and improve our services. We may also use your information for marketing purposes, such as sending you promotional offers or newsletters. However, you can opt out of receiving these communications at any time.

Disclosure of Personal Information: We may disclose your personal information to third parties, such as our service providers or booking partners, in order to fulfill your booking or provide you with the services you have requested. We will not sell, rent, or share your personal information with any other third parties without your consent, unless required by law.

Security of Personal Information: We are committed to ensuring that your personal information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Access to and Correction of Personal Information: You have the right to request access to the personal information we hold about you and to have any inaccuracies corrected. If you would like to request a copy of your information or make any changes, please contact us using the details provided below.

Changes to this Privacy Policy: We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website, so please check back periodically for updates.

Contact Us: If you have any questions or concerns about our privacy policy, or if you would like to request access to or correction of your personal information, please contact us at [email protected]

By providing your personal information to us, you consent to the collection, use, and disclosure of that information in accordance with this privacy policy.

What information do we collect about you

The information we collect about you may include, but is not limited to, your name, contact details, payment information, booking history, preferences, feedback, loyalty programme participation, and browsing behaviour on our website. Additionally, if you choose to connect to our guest Wi-Fi, we may collect device information such as MAC address and IP address.

Please note that we do not collect sensitive personal information about you, such as racial or ethnic origin, political opinions, religious beliefs, genetic data, biometric data, health information, or sexual orientation, unless it is voluntarily provided by you or is necessary for the provision of our products and services.

By providing us with your personal information, you consent to us collecting, using, and storing it for the purposes outlined in our Privacy Policy. You have the right to withdraw your consent at any time by contacting us.

How will we use the information about you

We may also collect information about your interactions with our website, such as IP address, browsing history, and preferences to improve our services and provide a more personalized experience for you.

In addition, we may also collect feedback and reviews from you about our products and services to improve and enhance customer experience.

We take the security and protection of your personal data very seriously and will only collect and use your information in accordance with our privacy policy and applicable data protection laws.

If you have any concerns or questions about the collection of your personal data, please do not hesitate to contact us.

Data sharing

Your data is kept secure and only accessed by authorized personnel who have a legitimate need to access it for business purposes. We have put in place appropriate technical and organizational measures to ensure the security and confidentiality of your data.

If you have any questions or concerns about how your data is being used or stored, please contact us.

Transaction and information security

We also have strict data protection policies in place to ensure that any personal information you provide is kept secure and only used for the purposes for which it was provided. We do not sell or share your personal information with any third parties for marketing purposes.

If you have any concerns about the security of your personal data or payment information, please do not hesitate to contact us. Your privacy and security are of utmost importance to us, and we will do everything we can to ensure that your information is kept safe and secure.

Free Wi-Fi

By connecting to our guest Wi-Fi service, you agree to these terms and acknowledge the potential risks associated with using the service. It is recommended that you take necessary precautions to protect your personal information while using the internet, such as using secure and encrypted connections when transmitting sensitive data. If you have any concerns about the privacy or security of your personal information while using our guest Wi-Fi service, please contact us for further information.

Accessing and amending your personal information

You have a right to access a copy of the information which we hold about you. If you would like to do so, please contact us.

Business transfer

In the event that our business is transferred, sold or integrated with another business, your details may be disclosed to advisors and any prospective purchasers advisors and may be passed to the new owners of the business.

Changes to our privacy policy

Our privacy policy is regularly renewed following any changes the new policy will be uploaded to the website and the old version removed. Please check back frequently to see any changes.

We take your privacy very seriously and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and protect your data when you visit our website or interact with us in any way.

Information we collect: When you visit our website, we may collect certain information about you, including your name, email address, phone number, and any other information you provide to us. We may also collect information about your device, browser, and IP address.

How we use your information: We use the information we collect to improve our website, respond to your inquiries, and provide you with the best possible service. We may also use your information to send you updates, promotions, and other relevant communications.

How we protect your information: We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We encrypt all sensitive data and use secure servers to store your information.

Sharing your information: We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you.

Cookies: We may use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

By using our website, you consent to our privacy policy. If you have any questions or concerns about our policy, please contact us.